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1. What can I do with grass clippings, leaves and small brush?

Yard waste may be disposed of at the City’s compost site located off the end of Apple Tree Drive at the City well field.

2. What procedures are followed regarding tall grass/weeds in the City?

City ordinance prevents the owner of any lot or parcel of land in the City from permitting weeds and grass to grow to a height in excess of six inches. City ordinance further permits the City to cut weeds and grass that grow above six inches and charge the property owner the actual cost of having the weeds and grass cut... Read on... General Policy-Mowing...

3. I have a water problem and/or a utility bill question. Who do I contact?

If you are experiencing a water leak, meter leak, rusty water, no water/low pressure or a utility billing question, please click on the utility problem hyperlink below and view the utility page Q & A, before contacting City hall. If you have a "Severe" water problem, contact City Hall at 1-616-527-4170 ext. 210 between the hours of 8:00am - 5:00pm, M-F. After hours, call Central Dispatch at (616) 527-0400 and they will dispatch the appropriate personnel. Utility Problem

4. Can I have a Yard Sale and put up a sign to advertise it?

Yes. A tradition of summer for many is having a garage or yard sale. Residents are reminded that sales should be held only once or twice per address per summer. Residents are also reminded that a sign may only be placed at the location of a sale (on-premise) and cannot exceed 6 square feet in size or be taller than 3 feet. A sign shall not be erected more than 3 days prior to the sale and must be removed within one day after the sale. Off premise signs are not permitted. Signs that remain for an extended period of time after the sale are removed by City staff and those who have placed the sign(s) may be charged for the cost of the removal. Signs are NOT permitted on Utility poles or City Street Signs.

5. Can I pay my Property Taxes, Utility bill, City Income Tax by Credit Card?

YES! The City of Ionia has contracted with a secured ONLINE Payment Center called "OFFICIAL PAYMENTS". You can pay your Property Tax(which includes a 3% credit card fee)and/or your Water Utility bill, City Income Tax or other miscellaneous bill(s)generated from the City to you. Also, you can Register for Parks and Recreation Programs and Events! Master Card & Visa are accepted for payment. Or, you can call City Hall, and pay by Credit Card over the telephone. Click on the following link to take you to the Online Bill Payment information page! Online Bill Payment...

6. Can I have an inoperable vehicle parked on my property?

No. City ordinance prohibits outside storage on private property for more than 10 days any vehicle that does not meet the following conditions:

• An engine that runs
  
• Four wheels with four tires that are inflated
  
• A battery capable of starting and operating the vehicle
  
• Current license plates
  
• Otherwise road-worthy

An inoperative vehicle may, however, be stored in a completely enclosed building, such as the owner’s garage. Covering the vehicle with a tarp or other cover is not an acceptable means of storage.

7. Am I or others, allowed to park their vehicle in the front yard?

No. City ordinance permits a vehicle or trailer to be parked in the front yard of a property only for loading and unloading purposes or pursuant to a handicap parking permit. The front yard of a property is defined as that part of a lot, other than the driveway, between the curb or street line and the front of the main structure on the lot.

8. When is a Building Permit required?

When you are planning to build any of the following:

• New house
  
• Addition
  
• Garage
  
• Storage shed
  
• Fence
  
• Porch replacement
  
• Swimming pool 24 inches or more deep
  
• Remodeling
  
• Fire damage repair
  
• New sign or sign replacement

9. Where do I get a Building permit?

To obtain a building permit for inside and/or outside the City of Ionia, and within Ionia County, please contact the Ionia County Courthouse at 616-527-5374. More...

10. My garbage container is broken, who can I contact?

Please contact the City of Ionia at 616-527-4170 ext. 0 and provide them with your address. The old container needs to be placed on the street berm on Friday after you call. Your new container will be dropped off and the broken container will be removed.

11. Where do I pay a Parking Ticket?

Payment for parking tickets are received at City Hall-Front office between 8:30am-4:30pm, Monday-Friday unless the office is closed for a Holiday observance. You may also drop your payment into the Night drop box located in front of City hall. Or, you can mail it to the address indicated on the ticket envelope. Read about Parking in Ionia City limits.

12. What can I do about rusty water making my clothes yellow?

We recommend using a product called Iron Out that is available at most retail stores. Please follow the directions on the box. A schedule of hydrant flushing is published in the local newspaper. We recommend you avoid doing laundry on days hydrants in your area are scheduled to be flushed.

13. I have a concern, is there a form I can fill out online?

Yes. The City of Ionia has a form titled "General Inquiry-Concerns", whereas you can fill out the form and submit it electronically for a response from City personnel. Please click on the Inquiry-Concerns form

14. Where do I get an absentee voter's ballot?

An absentee voter's ballot can be obtained by calling the City Clerk at 616-527-4170 ext. 213 or by picking up an application for a ballot at Ionia City Hall located at 114 N. Kidd Street in Ionia.

15. Where do I get my birth certificate or marriage license?

You may obtain these documents at the Ionia County Clerks Office by calling 616-527-5322. More...

16. Where do I get a dog license?

Dog license information can be obtained from the Ionia County Treasurer's office at 616-527-5329. More...

17. Where is the Chamber of Commerce located?

The Ionia Area Chamber of Commerce is located inside the Armory Community Center at 439 W. Main St. To contact the Chamber of Commerce please call 616-527-2560. More...

18. What is the phone number for the Ionia County Courthouse?

The phone number to the Ionia County Courthouse is 616-527-5329. More...

19. Am I allowed to have/build a storage shed on my property?

A reminder that a zoning permit, and in some cases a building permit, is required for the construction of a storage shed. If you are considering to purchase or construct a storage shed, please consult with the City early in the planning process. In addition to complying with size standards, the City’s zoning ordinance also contains setback regulations that must be met.